Finding local roots for #Lean – Everywhere (@mbaudin reblog): What about here and there too? #solutionfocus
I think you will spend 60 seconds reading this post
I found this nice piece of Michel Baudin regarding finding local roots for Lean to improve acceptance of Lean: Finding local roots for Lean – Everywhere | Michel Baudin’s Blog.
But then I wondered about having people “discover” that they already invented some Lean principles themselves? Maybe they just didn’t noticed or maintained them consistently over time?
- When have you seen this process improving? What did you do that contributed to that improvement? (finding improvements actions that work for the people here; the improvement part of “continuout improvement”)
- How do you manage actions that you must do repeatedly? (finding ways to remember to to actions all the time; the continuous part of “continuous improvement”)
- When have your work been easier to do? More interesting? What did you do to help create these conditions? (findings ways to improve the work that work for the people doing it)
- Tell me about a time where your customers where satisfied with the product or services you delivered. What was it? How did you do it? (same kind of question, but for quality)